‘Looking good! I was really impressed to read the improvements to the draft strategy. Such a wonderful skillset you have Ms Coyle! Well-researched and generous, inclusive language. Thank you so much. I suspect there won’t be much more to do after your fine efforts.’

‘Kerry does do an amazing job’.

‘The department is fortunate to have you on its panel.’

‘Kerry has been doing more great work for members on their brand profiles and in some cases, their website. Kerry is getting rave reviews.’

‘We went through your edits and are very happy with the result. It now reads much better, text is more active and has a better flow. We are extremely pleased with your editing of the report.’

‘Many thanks to all who set up this wonderful seminar. It was top quality and I learned a lot and felt that I could really follow through. A full day … but well and truly worth it.’

‘I just wanted to make a point of letting you know how much I appreciate what you are doing to lift the standard of printed material in the department. Your editing skills are making a real difference to the two newsletters I am involved with … your in-depth editing, and in parts, rewriting of articles really improved the readability and gave a more even style to the whole newsletter.’

‘You were a marvellous president, generous, open and enthusiastic, and also straight down to business. You have left the society in the best shape it’s ever been in. The response at the AGM of new members joining the committee was unprecedented. We think you can take no small part of the credit for that.’

‘Kerry’s knowledge of our systems (in particular publishing) and proposals for documenting publishing processes and raising standards will be a critical benefit for the future of the department’s profile and risk management. [She] has been a very effective and reliable resource.’