‘Thank you for an excellent edition of CITE magazine. I know a considerable amount of work, energy and thought went into this edition and the VC [Vice Chancellor] is absolutely delighted with the results. It is fantastic to think that it will be received by over 100 000 alumni, partners and professionals all over the world.’

‘Your expertise, input and professionalism resulted in the completion of the most comprehensive review of literacy and numeracy ever undertaken in Western Australia.’

‘Thank you for sending this [draft writing style guide] through – what a considerable document! First impressions are fantastic, I’m thrilled.’